The Return on Work thesis

Every company can tell you what its people cost. Almost none can tell you what its work returned.

Work is now produced by people and by agents, and nobody measures the distance between what leadership decided and what actually got done. That distance has a price, you have been paying it for years under another name, and the speed at which you close it is the return on your work.

What is drift costing you this quarter?

Live · your numbers, our observed band
The scale strip:
Drift, per quarter
$3.8M to $5.0M
payroll going to work nobody chose, at the 30 to 40 percent drift rate we see most often
$0of your $12.5M quarterly payroll
Payroll, per quarter$12.5M
Drift, per year$15M to $20M

A directional estimate. Headcount times loaded cost, at the observed drift band. This is not a claim about your company. It is a quick way to decide whether the number is worth measuring properly. The arithmetic is published in Return on Work so you can redo it yourself. Want the measured version? ↓

Six papers, one argument

Start with the thesis. The other papers answer the questions that follow.

Every paper stands on its own. Start with Return on Work, then follow the question you want to answer.

Start here · the thesis Return on Work Work defined so that agents belong in the category, the drift cost priced at three company sizes, alignment as a rate with realignment half-life as its unit, and what happened when we ran the loop on ourselves. 5 pages

Want to know whether this is actually your constraint?

The two-week Strategy Alignment Audit is the read that tells you. Fixed fee, about 20 minutes from each of one or two senior leaders, and a directional answer on where the work has drifted from the plan. We scope to your board or diligence window if it is tighter.

Book 25 minutes What running one is like